OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
200 ratings and 167 comments received in the last 90 days.
27 May 2026
My sales executive Tia Musgrove was fantastic, really professional, excellent product knowledge, and lovely to deal with. I've already recommended her to a friend.
24 May 2026
Nikki was very helpful and I am very satisfied with the experience.
23 May 2026
Speedy friendly professional and helpful
19 May 2026
?? Lewis the sales rep was excellent and to detail kepted me informed and up to date on everything I have never had such a nice rep as Lewis he was amazing
17 May 2026
Tia the sales rep was charming, knowable and a pleasure to deal with.
17 May 2026
Lewis Parker was exceptional with his customer service and smoothed out any issues with a lot of care and attention and kept us well informed of progress with the car's arrival
17 May 2026
The whole process was extremely smooth and George got everything right.
17 May 2026
Great service from Nikki and team
17 May 2026
All our questions were answered and our preferred handover day was considered and realised.
27 May 2026
Happy
27 May 2026
Service experience was excellent.
27 May 2026
Tim Kwan was absolutely amazing throughout the whole experience. The vehicle health check video was perfect and explained everything clearly and professionally. My car was completed efficiently, and the handover was quick and easy.
27 May 2026
Lewis at Stevenage was professional, patient and knowledgeable. 10/10 for customer service
27 May 2026
Again really well looked after video of the car check very useful updated during the day
24 May 2026
Easy to book, good communication, pleasant and helpful staff.
23 May 2026
It was an unscheduled urgent repair under warranty (coolant leak). Steven got the car in the same day and was able to work it in around other jobs, returning the fixed car two days later. Great communication and customer service.
23 May 2026
Attended to quickly and job completed in good time
23 May 2026
1. Work needed on car quoted by phone without VAT so was more than expected when I got the bill. 2. When I arrived to pick up the car I was left waiting with nobody on reception. 3. I asked for a clean and it wasn't done
22 May 2026
Always friendly and welcoming. Was able to work from the waiting area and had a waiting appointment which went by quick
FIND Sytner Stevenage.
Address
- Arlington Business Park, Gunnels Wood Road, Stevenage, SG1 2BE
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01438 760 300
Stevenage as well as surrounding areas including Welwyn Garden City, Hatfield, Hitchin and Hertford
Address
- Arlington Business Park, Gunnels Wood Road, Stevenage, SG1 2BE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 01438 760 260
Stevenage as well as surrounding areas including Welwyn Garden City, Hatfield, Hitchin and Hertford
Address
- Arlington Business Park, Gunnels Wood Road, Stevenage, SG1 2BE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 01438 760 260
Stevenage as well as surrounding areas including Welwyn Garden City, Hatfield, Hitchin and Hertford
Address
- Arlington Business Park, Gunnels Wood Road, Stevenage, SG1 2BE
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 12:00
- Sun:Closed
Phone
- 01438 760260
Stevenage as well as surrounding areas including Welwyn Garden City, Hatfield, Hitchin and Hertford
27 May 2026
Customer service was great. George and Nikki were bith very helpful.