OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
150 ratings and 106 comments received in the last 90 days.
25 June 2025
Whole team especially George really looked after us throughout the process
25 June 2025
Sale representative is very supportive for whole process of handover.
25 June 2025
Jay was very professional, all questions answered and explanation of the many systems in the car was done very patiently.
24 June 2025
New car is my third from this dealership so happy to keep that familiarity
20 June 2025
Excellent service from start to finish.
13 June 2025
Nikki was really helpful and thorough.
05 June 2025
Although there was some issues with the delivery, the sales representative was on it every day and kept me up-to-date with the latest development. I never felt forgotten about or ignored.
04 June 2025
Matt was helpful, cut to the chase and knowledgable about the car. He made a good coffee too!
03 June 2025
Jay who looked after me was brilliant. He was the main reason I bought the car. He handled everything perfectly and went above and beyond.
06 July 2025
Great customer service
01 July 2025
Appt was for MOT .. dealt with within time frame specified and advised of other services that are available
26 June 2025
Service carried out within timescale of waiting appointment. Staff very easy to deal with
26 June 2025
As above.
25 June 2025
Good service - Liam looked after me and my car and was excellent.
24 June 2025
Very fast turn around. Friendly service. Reimbursed for travel and gifted mini merchandise for inconvenience.
24 June 2025
I was well looked after by Ollie the last 2 times at mini . Very professional and friendly.
24 June 2025
Listened to the issue at hand and gave me a detailed plan of action
24 June 2025
As above. Ollie went out of his way to fix an issue
24 June 2025
Well communicated. Also thanks to Olli for last few visits and nice to be recognised by him.
03 July 2025
Mini delivered on time,Staff very helpful .Answered all my questions.