OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
198 ratings and 164 comments received in the last 90 days.
02 June 2026
Sales executive Jay Beverly gave great personal service
02 June 2026
Good customer service
31 May 2026
Choosing and specifying a new car is a complex process these days. We came in undecided between two models and between ICE & EV. Lewis explained all the options and we are completely happy with our choice
31 May 2026
Very friendly staff and nice coffee! Lewis was very helpful on my multiple visits and was able to guide me to buying my perfect car.
30 May 2026
Great service from the sales team.
29 May 2026
Great service. Really quick and easy! Matt was helpful at all stages.
29 May 2026
Fantastic customer service by Tia and her colleges - friendly, professional, patient - great!!
29 May 2026
Tia was very helpful and cheerful
27 May 2026
My sales executive Tia Musgrove was fantastic, really professional, excellent product knowledge, and lovely to deal with. I've already recommended her to a friend.
03 June 2026
Last year the service was better, the women was clearer on what the charge was going to be, she suggested options and I felt taken care of. This year, I fully felt as though was being patronised, and reduced my service due to this.
29 May 2026
Very efficient. Kept me updated on the progress.
27 May 2026
Service experience was excellent.
27 May 2026
Again really well looked after video of the car check very useful updated during the day
27 May 2026
Lewis at Stevenage was professional, patient and knowledgeable. 10/10 for customer service
27 May 2026
Tim Kwan was absolutely amazing throughout the whole experience. The vehicle health check video was perfect and explained everything clearly and professionally. My car was completed efficiently, and the handover was quick and easy.
27 May 2026
Happy
24 May 2026
Easy to book, good communication, pleasant and helpful staff.
23 May 2026
1. Work needed on car quoted by phone without VAT so was more than expected when I got the bill. 2. When I arrived to pick up the car I was left waiting with nobody on reception. 3. I asked for a clean and it wasn't done
23 May 2026
It was an unscheduled urgent repair under warranty (coolant leak). Steven got the car in the same day and was able to work it in around other jobs, returning the fixed car two days later. Great communication and customer service.
FIND Sytner Stevenage.
Address
- Arlington Business Park, Gunnels Wood Road, Stevenage, SG1 2BE
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01438 760 300
Stevenage as well as surrounding areas including Welwyn Garden City, Hatfield, Hitchin and Hertford
Address
- Arlington Business Park, Gunnels Wood Road, Stevenage, SG1 2BE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 01438 760 260
Stevenage as well as surrounding areas including Welwyn Garden City, Hatfield, Hitchin and Hertford
Address
- Arlington Business Park, Gunnels Wood Road, Stevenage, SG1 2BE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 01438 760 260
Stevenage as well as surrounding areas including Welwyn Garden City, Hatfield, Hitchin and Hertford
Address
- Arlington Business Park, Gunnels Wood Road, Stevenage, SG1 2BE
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 12:00
- Sun:Closed
Phone
- 01438 760260
Stevenage as well as surrounding areas including Welwyn Garden City, Hatfield, Hitchin and Hertford
03 June 2026
Excellent customer experience throughout the dealership. Salesman Lewis Parker was excellent throughout the process with excellent support and contact from colleagues and sales manager Sean.