OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
162 ratings and 130 comments received in the last 90 days.
13 February 2026
We were looked after on our first and second visit very well and kept well informed along the way
11 February 2026
From visiting the showroom, to choosing my new mini, and collection, the service received from Matthew Squires was exceptional. Matthew explained everything in great detail, and went beyond to ensure the handover went smoothly. Excellent service ??
08 February 2026
All the staff are pleasant and helpful. In particular Jay Beverley who dealt with my sale. He has been very helpful before and after I received my car. Nothing has been too much trouble.
05 February 2026
All staff involved were fabulous, particularly Tia. She was very quick when dealing with all my queries and put me through to different members of staff almost immediately.
04 February 2026
worth recommending
03 February 2026
Try good customer service
03 February 2026
Matt gave excellent service and communication was excellent too
30 January 2026
I'm in love with my mini. Nikki was amazing, and helped answer all my questions during the process. It was smooth and couldn't have asked for a better experience.
29 January 2026
Because Jay was really helpful and friendly throughout the whole process.
25 February 2026
Liam was knowledgeable and helpful.
24 February 2026
The service was quick and I was kept informed throughout. Before my service, I was given an estimate of the price and at the end of my appointment, the price was £10 cheaper!
23 February 2026
Due to some confusion and inaccuracies i was not completely satisfied with the service.
20 February 2026
good service
18 February 2026
Couldn't get my tyre initially until I phoned mini uk - then they could
18 February 2026
Prompt service from Olly and good advice.
18 February 2026
Excellent customer service from start to finish.
17 February 2026
Had some problems collecting the car which took some time and car had not been cleaned as it was supposed to be
17 February 2026
Quick and efficient
17 February 2026
Everything went smoothly and staff weee very helpful.
FIND Sytner Stevenage.
Address
- Arlington Business Park, Gunnels Wood Road, Stevenage, SG1 2BE
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01438 760 300
Stevenage as well as surrounding areas including Welwyn Garden City, Hatfield, Hitchin and Hertford
Address
- Arlington Business Park, Gunnels Wood Road, Stevenage, SG1 2BE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 01438 760 260
Stevenage as well as surrounding areas including Welwyn Garden City, Hatfield, Hitchin and Hertford
Address
- Arlington Business Park, Gunnels Wood Road, Stevenage, SG1 2BE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 01438 760 260
Stevenage as well as surrounding areas including Welwyn Garden City, Hatfield, Hitchin and Hertford
Address
- Arlington Business Park, Gunnels Wood Road, Stevenage, SG1 2BE
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 12:00
- Sun:Closed
Phone
- 01438 760260
Stevenage as well as surrounding areas including Welwyn Garden City, Hatfield, Hitchin and Hertford
18 February 2026
I had a fantastic experience purchasing my Mini from George. From start to finish, the whole process was smooth, straightforward and completely stress-free.