OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
159 ratings and 119 comments received in the last 90 days.
09 September 2025
Very
03 September 2025
As above, Tia was a star
03 September 2025
There is quite simple nothing to find fault in. Exceeded expectations
02 September 2025
Was kept informed all the way through the process from putting in the order for the car to picking it up from the showroom excellent service
22 August 2025
Jay the sales person came over very well and made the process simple
21 August 2025
Very satisfied - was kept updated and told exactly when the car would be ready
19 August 2025
Matt Squires kept me informed all the time and made sure I was happy and understood everything all the way through the purchase
03 August 2025
As above the process of viewing the car to buying was very smooth! Matt was always available and helpful with any questions I had. There was a hold up with the release of the car which Damien was extremely helpful in sorting out.
03 August 2025
Well it's the same as above thank you again
07 September 2025
Helpful
07 September 2025
My experience at MINI Stevenage was brilliant - friendly, helpful, and I felt really well looked after from start to finish
07 September 2025
Friendly and polite and helpful
06 September 2025
The service is excellent and the staff are friendly and good to deal with.
03 September 2025
Dealt with timely, answered my queries and kept me appraised of progress
02 September 2025
Quick and efficient
02 September 2025
Friendly, professional and helpful team.
02 September 2025
Car settings not set back ie auto lights etc
02 September 2025
Unfortunately, the last few years, I've felt that my older Mini Cooper 2007 (and so myself) are not quite as prioritised as the newer models.
02 September 2025
Car was cleaned inside and out where else would this happen and free of charge.
10 September 2025
Seamless process